Privacy Statement

PLEASE READ THIS PRIVACY STATEMENT CAREFULLY

Your privacy is very important to LivaNova. We also understand that privacy is very important to you. This Privacy Statement ("Privacy Statement") is designed to tell you about our practices regarding collection, use and disclosure of any information we gather through this website located at LivaNova.com and other LivaNova websites. This statement is provided also because LivaNova, a company with headquarters in the United Kingdom, is required under art. 13, Italian decree law 196/2003 (personal data protection code) to give such information to everyone that interacts with LivaNova web services.This website is owned and operated by LivaNova. The term “LivaNova” refers to the entirety of our business, including LivaNova PLC and any of its subsidiaries.

LivaNova complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland.  LivaNova has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view LivaNova’s certification, please click here.

Under the Safe Harbor program, any unresolved privacy complaints can be referred to an independent dispute resolution mechanism. LivaNova uses the International Centre for Dispute Resolution/American Arbitration Association Safe Harbor Program. If you feel that LivaNova has not satisfactorily addressed your complaint, you can visit the ICDR/AAA Safe Harbor Program website at go.adr.org/safeharbor for more information on how to file a complaint.
LivaNova reserves the right to change this Privacy Statement at any time and for any reason. We encourage you to look at this Privacy Statement each time you visit the site and especially before you provide any personally identifiable information.

By using this site you consent to the collection, use and disclosure of information in accordance with this Privacy Statement. Please read the entire Privacy Statement before using or submitting information to any LivaNova website.


INTRODUCTION

The information we receive and how we use it depends on what you do when visiting our site. We collect and use your non-personal information (information that is not identifiable to you personally) differently than your personal information.


WHAT IS NON-PERSONAL INFORMATION?

Each time you visit this site to read or download information we may collect certain information about you from your computer. This information is collected from your computer's web browser and may include information such as the following ("non-personal information"):

    The type of web browser software you use (for example: Firefox, Internet Explorer, etc.)
    The name of the domain from which you access the internet
    The internet address of the website from which you linked directly to our site
    The date and time you access our site
    The pages you have visited on our site
    Information that has been de-identified

If you only read or download information on our site, we do not collect or learn your name, email address, home address or other personal information about you; however, certain non-personal or anonymous information may be passively collected (that is gathered without you actively providing the information) using various technologies, such as cookies, internet tags or web beacons and navigational data collection (log files, server logs, clickstream, etc.). Your internet browser automatically transmits to this site some of this anonymous information such as the URL of the website you just came from and the internet protocol (IP) address and the browser version your computer is currently using. We may also place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer's hard drive. The information that we collect using cookies is non-personal information. You are always free to decline our cookies if your browser permits but some parts of our site may not work properly for you if you do so.


WHAT DOES LIVANOVA DO WITH NON-PERSONAL INFORMATION?

There are no restrictions to the way LivaNova can use or share non-personal information. We will use non-personal information to help us make our site more useful to visitors and for other business purposes. We may prepare reports and other materials using non-personal information. Since these reports and materials contain no personal information, we may share them with others. All information that is not personal to you or someone else, such as questions, comments, and suggestions (collectively "feedback") shall be deemed to be non-confidential, and LivaNova shall be free to disclose and use the same, for any purpose and through any means, without any obligation whatsoever to you. By choosing to send a message to LivaNova, you acknowledge that all feedback will be considered to be non-confidential. LivaNova shall have no obligations of any kind with respect to such feedback and shall be free to reproduce, use, disclose, exhibit, display, transform, commercialize, create derivative works and distribute the feedback to others without limitation.
Further, LivaNova shall have no obligation to acknowledge and may not be prohibited from using any ideas, inventions, concepts, know-how or techniques contained in such feedback or anything else you send to LivaNova via the website for any purpose whatsoever including, but not limited to: developing, manufacturing and marketing products incorporating such feedback.


WHAT IS PERSONAL INFORMATION?

In some places on this site you may have the chance to send us information about yourself. For example, our site may include a registration form, surveys or email forms. Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require registration. When you register with us, you may need to complete certain fields (some are required and some are optional) as well as choose a user name and password. In these situations if you choose to withhold any personal data requested by us it may not be possible for you to gain access to certain parts of the site and for us to respond to you. The personal information that we collect if you fill out such forms or surveys, or when you ask us to personalize your visits to our site, may include for example:

    Your name
    Address
    Email address
    Other personal information

 

HOW DOES LIVANOVA USE PERSONAL INFORMATION?

LivaNova may use personal information we collect to do the following, including, but not limited to:

    Respond to your requests
    Contact you, via email, regular mail, telephone or otherwise
    Provide you with information that we believe may be of interest to you
    Develop records, including records of your personal information
    Develop and improve programs, products, services and content
    Enforce this Privacy Statement and other rules about your use of this site
    To protect LivaNova's rights or property
    To protect someone's health, safety or welfare
    To comply with a law or regulation, court order or other legal process.

By submitting personal information (such as your name, address, email address or telephone number), you agree that we may keep a record of it and may use it in accordance with the above. We also may use your personal information to help us in our business, including, but not limited to: improving our site, marketing and/or product development.


SHARING PERSONAL INFORMATION WITH OTHERS

LivaNova may transfer your personal information to the subsidiaries, divisions or other entities under common ownership with LivaNova that agree to treat it in accordance with this Privacy Statement and use it for the same purposes. You also agree that LivaNova may share your personal information with third parties, but only:

    To contractors we use to support our business (such as fulfillment services, technical support, delivery services, and financial institutions)
        In which case we will require such third parties to agree to treat it in accordance with this Privacy Statement  and use it for the same purposes
    In connection with the sale, assignment, or other transfer of the business of this site to which the information relates
        In which case we will require any such buyer to agree to treat it in accordance with this Privacy Statement  and use it for the same purposes
    To respond to law enforcement requests or where required by applicable laws, court orders, or government regulations.

These companies and/or individuals may not further use or share your personal information with others without our permission and only for the purpose of assisting us with our business activities pursuant to our request. LivaNova will not sell, exchange or publish your personal information without your permission, except in conjunction with a corporate sale, merger, dissolution, acquisition or other similar event.
The collection, use and disclosure of information contemplated in this Privacy Statement  may involve a transfer of the information to jurisdictions located outside your country of residence that may not have equivalent laws and rules regarding personally identifiable information. In these cases, you may be asked to consent to such transfers and disclosures in accordance with this Privacy Statement.


IS LIVANOVA EVER REQUIRED TO SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

Except as otherwise written in this Privacy Statement, we will keep your personal information private and will not share it with others, unless the disclosure is necessary to:

    Comply with a law or regulation, court order, or other legal process
    Protect our rights or property
    Enforce this Privacy Statement
    Protect someone's health or safety.

 

PATIENT INFORMATION

If you provide us with data about other individuals, such as personal health information (PHI) or other personal information, please ensure that the individual or the individual’s personal representative is aware of the disclosure and that he or she consents to the disclosure as well as to our Privacy Statement.


ACCESS, CORRECTION, AND DELETION

You are entitled at any time to obtain confirmation of whether or not your personally identifiable information are stored by us and to check that such data are accurate or request addition to or updating or rectification of such data. You are also entitled to request cancellation, transformation into an anonymous form or blocking of personally identifiable data processed unlawfully and in any case to oppose, on legitimate grounds, the processing of personal data. Such requests should be addressed to the  controller of the data processing, being  LivaNova PLC, 5 Merchant Square, North Wharf Road, London W2 1AY, United Kingdom, HR Department


SECURITY

This site takes reasonable steps to protect personally identifiable information as you transmit it to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration or destruction. You should keep in mind that no internet transmission is ever completely secure or error-free. In particular, email sent to or from this site may not be secure.


WHAT ABOUT PRIVACY ON OTHER SITES?

This site may contain links to other non-LivaNova websites to which this Privacy Statement does not apply. We provide these links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. LivaNova is not responsible for the performance of these sites or for your business dealings with them. Your use of any other websites is subject to the terms and conditions of those sites, including the privacy policies of those sites.

 

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