Contact Us

ACS Clinical Support: Get Help 24/7

Healthcare professionals can call at any time to be connected to a LivaNova ACS Clinical Specialist for case assistance.

24/7 Clinical Support Hotline

800-373-1607 US | +1-412-579-6182 International

ACS Customer Service Support

Contact ACS Customer Service to place an order or inquire about an existing order.

Our customer service team is available Monday through Friday 7:30am - 5:30pm CT.

Customer Service Support

• Toll-Free Number: 866-332-1375, Option 2
• Email: customerservice.us@livanova.com

For a complete list of contacts, including direct assistance with contracting, accounts receivable, and capital equipment service - please visit our North America Customer Service Page

ACS Product Complaint Reporting

Healthcare professionals and their teams can report product complaints directly via web form. 

If you need to reach our Customer Quality team to follow up on a product complaint, please email acs.customerquality@livanova.com.