LivaNova - North America

For customer service support please, see contacts below:

North America Contact Info

North America Contact Info

Customer Service

Contact us to place an order or inquire about an existing order. Our customer support team is available Monday through Friday 7:30 am - 5:30 pm CT.

Cardiopulmonary
Includes: Perfusion products and cannulae Toll-Free Number: 866-332-1375 Fax Number: 800-323-4031 Email: customerserviceCPUS@livanova.com

Heart Valves
Includes: Perceval, Memo 3/4D, etc. Toll Free Number: 866-332-1375 Fax Number: 877-657-3605 Email: customerserviceHVUS@livanova.com  

Neuromodulation
Includes: VNS Therapy Toll Free Number: 866-332-1375 Fax Number: 800-539-0092 Email: customerserviceNMUS@livanova.com  

ECLS / TandemLife
Includes:TandemLife, TandemHeart, TandemLung, Protek Duo Toll Free Number: 800-373-7421 Fax Number: 412-963-9739 Email: tandemlife.customerservice@livanova.com

Pricing and Contracts
For information on a new or existing contract or product pricing, please contact us:  

Cardiopulmonary: Contracts.cp@livanova.com  
Heart Valves: contracts.hv@livanova.com  
Neuromodulation: Contracts.nm@livanova.com  
ECLS/Tandem Life: tandemlife.customerservice@livanova.com

Accounts Receivable
Please remit payment to: PO Box 419261 Boston, MA 02241-9261  

For information about W9’s, wire transfers and automated clearing house (ACH) transactions, please call: 800-249-2738

Capital Services Support/Field Services Support
Cardiopulmonary Technical Services: 1-800-221-7943 x6355 (Perfusion and Autologous Blood Equipment support 24/7)
Canada
Phone: 1-800-387-4563 (toll-free within Canada) or 1-416-751-8787 Fax Number: 1-877-459-4277 (toll-free within Canada) or 1-416-751-9849 Email: custorders@livanova.com