Irene Marchi is an Ethics and Integrity (E&I) Program Senior Manager responsible for technical and operational maintenance of the E&I program globally across all business units.
As a representative of our five LivaNova Values, she embodies the value Commitment to Quality and Integrity, in which we dedicate ourselves to high quality and integrity in everything we do.
Q: Why is Commitment to Quality and Integrity important to you and your work?
A: It’s important for myself as a person as well as a professional. It’s about my reputation, both at work and in my personal life. I like it to be my “business card.” That doesn’t mean I don’t make mistakes, but doing something to the best of my abilities and without cutting corners makes me feel good about myself. I also like to be somebody that people can rely on.
At work, you can’t have a team without having respect and trust. There’s no trust without transparency, communication and accountability. There’s no quality without proper work ethics and diligence. All of these elements are important to my work life, and all of them can be summed up in one word: integrity.
From a company perspective, the quality of the little things we do every day bundles up into the quality of our products, which translates into better treatments for patients. That’s what really makes us the company that we are. Moreover, operating in an ethical manner has also become more important to companies for competitive reasons. With a greater focus on ESG, it’s not only what we do, but how we do it that matters.